Got Questions? We've Got Answers

Consult.Help is an application that summarizes doctor-patient consultations, specifically the diagnostic and treatment portions, into clear, easy-to-read summaries that can be emailed or printed for patients.

Patients often have difficulty remembering medical information when receiving a diagnosis. Our application creates precise summaries of your consultations, reducing follow-up calls from concerned patients and family members who don't understand or remember treatment details.

No, Consult.Help is proudly independent. We are not affiliated with any third-party software, electronic health record system, or corporate healthcare network. This means we’re focused solely on building a tool that works for you—simple, unbiased, and free from outside agendas. You can trust that Consult.Help is designed to serve your needs, not someone else’s business model.

Our AI-powered consult summarization service listens and organizes your expertise without adding opinions or assumptions. It captures exactly what you say during patient consultations, helping to streamline documentation while ensuring your words remain the final authority. It’s designed to support your practice, not instruct how you should treat your patients.

No! We pride ourselves in creating a system that resets itself after every use, data is securely deleted for each new session.

No. Consult.Help only summarizes what you, the medical professional, have already communicated. The AI does not provide medical advice, suggest treatments, or comment on your treatment plans.

The application records the diagnostic and treatment portion of your consultation, transcribes the conversation, and then uses AI to create a concise summary of the information discussed.

Yes, and we strongly encourage this. You'll have access to an editable component similar to a word processor where you can review and modify the summary before approving it for printing or sending.

While AI summarization is typically accurate, we believe that you, as the medical professional, should have final approval. This ensures that the summary correctly reflects your diagnosis and treatment recommendations.

Yes, Consult.Help is fully HIPAA compliant with end-to-end encryption. The application is stateless and doesn't store any recordings or summaries after they're generated and delivered.

No. The application doesn't require any patient identifiers. We discourage including personally identifiable information in the recordings. However, if patient details are accidentally mentioned, don't worry—all data is securely deleted after use and won't be stored or processed further.

Once a recording is transcribed, summarized, and the summary is printed or emailed, both the recording and the summary are securely deleted from our system. Nothing is stored for future access.

We recommend starting the recording at the beginning of the diagnostic and treatment discussion, rather than recording the entire consultation. However, the application can record a full consultation if preferred.

Consult.Help works on any device with a microphone, including smartphones, tablets, and laptops. For printing, you'll need a device connected to a printer.

Yes, the application requires an internet connection to process the audio and generate the AI summary.

No. Consult.Help is designed to be extremely simple to use. Just go to the app, hit the record button, and follow the prompts. There's no complex setup or training required.